Purpose-builtfor the problems most
organisations share
Each product solves a specific operational problem. Every product deployed adds context that makes the next one more effective.
Flagship products
Customer Interaction Analytics
QA teams review 3-5% of calls. The other 95% are invisible. Coaching is guesswork, and problems surface weeks after they happen.
Every interaction - voice, chat, email - scored automatically. 100% coverage. Evidence-based coaching. Problems surface in hours.
Clinical Documentation
Doctors spend hours after every shift writing up patient histories and diagnoses by hand or typing from memory. Details get lost, notes are inconsistent, and sensitive patient information sits unprotected in plain text.
Doctors simply dictate the history and diagnosis. Speech becomes clean, accurate clinical text - automatically de-identified (patient name and other sensitive info masked) and refined into professional-grade notes with Gemini. No typing, no formatting, no exposure risk.
Meeting Transcription & Notes
Global meetings switch languages mid-sentence, and mainstream transcription tools only support a handful of major languages.
Faithful transcripts in any language, powered by Tev's own locally-optimized speech models. Summaries and minutes generated in any language you choose.
Also in the suite
The live desk for agents - caller's card pops at ring time, live guidance mid-call, wrap-up writes itself at hang-up.
add-on module of TevVoiceReadiness and onboarding, live in weeks. Your own SOPs, scripts and knowledge become role-based readiness paths - with an AI assistant that only answers from what you've approved.
A customer database that builds itself. One Client Card that self-fills from every call - promises tracked to their due date, churn risk surfaced with evidence.
TEV’s OWN
STTInfrastructure Independence
Reduces reliance on third-party APIs while providing more predictable scaling and costs.
Data Security & Full Control
Keeps voice data, transcripts, storage, and processing fully within company infrastructure.
Business-Specific Vocabulary
Better recognizes product names, abbreviations, industry terms, and company-specific language.
Higher Language & Accent Accuracy
Optimized for local languages, accents, mixed-language speech, and real call-center conditions.
More Reliable Analytics
More accurate transcripts improve sentiment, topic detection, QA scoring, and escalation analysis.
Tev Technologies can help ministries, regulators, and public agencies turn operational complexity into intelligent, secure, AI-ready systems - gradually, under full human control, and with data that never leaves national jurisdiction.
Data sovereignty by default
Sensitive public data is handled on-premise or in private cloud, within national jurisdiction. Raw data never leaves the institution's control.
Multilingual by design
Precise Armenian, Russian, and English processing - speech-to-text, text-to-speech, and document understanding - built for local realities.
Humans stay accountable
Approvals, audit logs, and clear accountability are non-negotiable. AI supplies the insight; public servants make the decisions.
Transformation, not disruption
We prove value on one specific problem before modernising the next. No rip-and-replace, no multi-year promises before the first result.
Built for trust
We accept slower initial velocity in exchange for higher trust and lower risk - because in the public sector, that is the only trade-off worth making.